Last Updated: August 23, 2025
We respect your privacy and are committed to protecting your data. This policy outlines what we collect, how we use it, and your rights.
1. What We Collect
- Your name and email address
- Client names and project statuses
- Project files and updates you upload
- Basic usage data (pages visited, browser type)
2. How We Use It
- To deliver our service and project tracking features
- To improve platform experience and functionality
- To communicate important updates and notifications
- To provide customer support when needed
3. Client Status Sharing
When you share project status links with clients, they can only access the specific project information you choose to share. Clients cannot view your other projects or personal account details.
4. Third-Party Tools
We use trusted providers like Firebase (Google Cloud) for database and authentication, and Stripe for payment processing. These providers are bound by strict data protection agreements and industry-standard security measures.
5. Security
Your data is encrypted and protected using industry best practices, including secure HTTPS connections, encrypted data storage, and regular security updates.
6. Data Retention
We retain your information as long as your account is active and you continue using our service. You may request deletion of your account and data at any time through your account settings or by contacting support.
7. Your Rights
You have the right to access, correct, export, or delete your data at any time. You can manage most of these settings directly in your account dashboard. For additional requests, contact us at: support@trackilo.cc
8. Cookies and Local Storage
We use cookies and local storage to improve performance, remember your preferences, store session data, and provide a better user experience. Essential cookies are required for the service to function properly.
9. Updates to This Policy
We may revise this privacy policy from time to time to reflect changes in our practices or legal requirements. Major changes will be communicated in advance via email or through notifications in the platform.
10. Contact Information
If you have questions about this Privacy Policy or how we handle your data, please contact us at: support@trackilo.cc