Terms of Service

1. Overview

trackilo ("we", "us", or "our") provides a web-based application to help freelancers manage projects and share real-time project status updates with their clients.

2. Eligibility

You must be at least 18 years old and capable of entering into a legally binding contract to use our service.

3. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Project and Client Data

You are solely responsible for the information you add to trackilo, including all project details, client information, status updates, file uploads, and communication logs. You warrant that you have the right to share this information.

5. Acceptable Use

When using our service, you agree not to:

• Send spam or unsolicited messages
• Impersonate others or misrepresent your identity
• Attempt to tamper with platform functionality
• Upload malicious files or harmful content
• Use the service for illegal purposes

6. Subscription & Payment

For paid plans, you authorize us to charge your payment method on a recurring basis. All fees are non-refundable except as required by law.

7. Cancellations

You may cancel your subscription at any time. Paid features remain available until your current billing period ends. No partial refunds will be provided.

8. Changes to the Service

We may update, modify, or remove features of trackilo at our discretion. We will provide reasonable notice of significant changes.

9. Termination

We reserve the right to suspend or terminate accounts that violate our policies. Upon termination, your access will be revoked and your data may be deleted.

10. Disclaimer

We provide trackilo "as is", without any warranties or guarantees. We do not warrant that the service will be uninterrupted or error-free.

11. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our platform, including loss of profits, data, or business opportunities.

12. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information and project data.

13. Governing Law

These terms are governed by the laws of your jurisdiction. Any disputes will be resolved through binding arbitration or in courts of competent jurisdiction.

14. Updates to Terms

We may update these terms from time to time. We will notify you of significant changes via email or through the platform. Your continued use constitutes acceptance of updated terms.

15. Contact Information

If you have questions about these Terms of Service, please contact us at: support@trackilo.cc